Bordetella is also referred to as "infectious tracheobronchitis" and is most frequently called "kennel cough." This condition presents with a harsh, hacking cough that many pet owners describe as sounding like their dog has something lodged in their throat. It is comparable to a chest cold in humans and typically is not serious except in specific circumstances. In most cases, Bordetella clears up without intervention. Because Bordetella often occurs alongside at least one additional infectious agent, it usually manifests as a complex of infections rather than a single illness. Bordetella does not spread to humans. Among dogs, its contagiousness varies based on factors such as stress levels, vaccination history, and exposure to minor viruses. Additional risk factors for contracting kennel cough include stress from travel, overcrowding, exposure to heavy dust or cigarette smoke, inadequate ventilation, and changes in weather conditions. Two vaccination methods are available: injectable and intranasal. Following intranasal vaccination, a robust immune response develops within four days. Some dogs may experience sneezing or nasal discharge during the week after receiving the intranasal vaccine.

Not at all. Our open concept boarding design allows your pet to observe all the activity occurring throughout the facility, including staff members cleaning, walking, providing water, and performing other care tasks. We interact with every guest as we pass by their area, and if a pet is having difficulty settling in, we take time to sit with them and offer treats. Our goal is to ensure their stay is pleasant, as this is their vacation experience as well.

Most boarding facilities do not operate on Sundays. For the convenience of our clients, we provide check-out hours on Sunday evenings. As pet owners ourselves, we recognize how eager you are to be reunited with your companion. Our charges are based on the day of boarding rather than simply overnight stays. Our staff begins caring for guests very early each morning. Prior to your arrival for check-out, your pet will have already been fed, exercised, had their kennel cleaned, and in some instances bathed in preparation for their return home. These are the services provided when your pet remains in our care until Sunday evening.

We offer pickup and delivery services for your pets. Whether you are home or away, you can trust us with this responsibility, as we are both insured and bonded. This service is available for grooming appointments as well as boarding. Please contact us to discuss how we can assist you.

The safety and health of our guests is our primary concern. We require dogs to have completed a minimum series of three DHLLP vaccinations and cats to have received at least two FLVP vaccinations before staying in our condo area. These requirements are necessary because guests will be exposed to numerous other animals and need adequate protection against airborne diseases. We accept puppies and kittens as young as eight weeks of age, but they must be housed in our luxury bedroom suites. These suites offer complete privacy and prevent exposure to other animals.

We welcome and encourage facility tours. We are committed to providing a first-class, highly sanitary environment and maintain rigorous standards for our staff members, who pursue ongoing education through professional seminars. We want you to feel confident and secure in selecting our resort for your pet's care. When evaluating a boarding facility, we suggest considering the following criteria: You should have access to tour any part of the facility at any time during business hours without an appointment. The facility should be clean and free of unpleasant odors. References from current clients or veterinarians should be available upon request. Staff members should be present and capable of addressing any pet care inquiries you may have. The facility should require current vaccinations from a licensed veterinarian before accepting any animal for boarding. Staff members should demonstrate kindness and friendliness toward the animals in their care and should be pet owners themselves. Kennels and suites should be clean, separate from one another, and appropriately sized.

Animals often become quite thirsty due to the excitement and stress of being reunited with their family members at pickup time. This increased thirst upon arriving home is normal. During their stay with us, pets are closely monitored for their consumption of fresh water and food, as well as their elimination patterns. Similar to the excitement experienced when going home, pets typically become very thirsty when they first check in and are settling into their accommodations. We observe this behavior carefully and ensure ample fresh water is provided upon arrival to achieve proper hydration. After approximately the first thirty minutes, pets typically adjust to the routine, become comfortable, and develop regular eating and drinking patterns.

If your pet requires a special diet or you prefer not to change their current food, you are welcome to bring their regular food with you. Our staff members are trained to follow your feeding instructions precisely to ensure your pet maintains their normal diet. We ask that you use a sealed container to maintain freshness. For your convenience, we also provide Dr. Gary's Best Breed food products to our guests. We stock both canned and dry food in multiple varieties to accommodate various dietary requirements. This food is highly digestible, naturally beneficial, and contains no artificial ingredients or byproducts. If you have questions about this product, we are happy to provide you with additional information.

Our staff consists of trained professionals equipped to handle special care requirements. We welcome guests with controlled diabetes, seizures, arthritis, previous surgical procedures, thyroid conditions, or blindness, and our team has the necessary experience to address these needs. However, if your pet's condition is not stable or involves serious medical issues, we believe they would receive more appropriate care under direct veterinary supervision rather than at our facility, regardless of our staff's qualifications and training.

We utilize hospital-grade disinfectants and maintain meticulous standards for cleanliness and hygiene. However, when animals experience stress or excitement, they produce increased amounts of oils through their skin, which creates the characteristic "doggy odor." When we are caring for numerous guests simultaneously, this odor becomes more noticeable even with our ventilation system in operation. Additionally, some individuals may be more sensitive to pet odors, particularly after spending time away from animals. We suggest scheduling a "go home fresh bath" or grooming appointment for your pet before pickup. Being greeted by a fluffy, soft, and fresh-smelling companion enhances the journey home.